A commitment to customer service and after care helps us to build long lasting commercial relationships. We fully support our 12-month warranty on spare parts and labour and if something is not right we stay focussed until the issue is resolved.
A commitment to customer service and after care helps us to build long lasting commercial relationships. We fully support our 12-month warranty on spare parts and labour and if something is not right we stay focussed until the issue is resolved.
By developing multi-skills in our frontline fitters we can tackle a broad range of maintenance and repair operations. The breadth and depth of our collective experience means that we’re well placed to overcome challenges, develop technical innovations and collaborate with suppliers and manufacturers.
An excellent record of achievement is reflected through continuity of service and strong customer retention. We believe clear and open lines of communication are key factors in achieving this. Trusted partners have continued using our services since we started out in 1995.
Transparency is our code of conduct when reporting the progress and status of projects, including associated timescales and budgetary developments. We lead with what is right for the project and not what is necessarily easiest for us and we operate an open door policy by inviting customers to inspect progress throughout the project.